Being & Doing Agile in Customer oriented care and Operations Organizations

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“Agile is one of the hottest management trends for companies across industries, and with good reason. It has tremendous potential to revolutionize customer care and operations and unlock the value of front-line employees, who represent a huge untapped resource.”

 

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Disclaimer: The views shared here are my own. Assistance from a language model was employed for organizing and summarizing my thought. Some of the accompanying images were created using AI technology.

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